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Accessibility
Urufly is committed to making travel planning usable by everyone.
Last updated 2026-02-14

Travel should be open to everyone. We design and build Urufly so that people who use assistive technologies, navigate by keyboard, rely on captions, or need adjustable text can plan and book trips independently.

Standards we follow

Urufly aims to conform to WCAG 2.2 Level AA across the website and mobile apps. We test with screen readers (NVDA, VoiceOver, TalkBack) and against keyboard-only navigation.

Built-in features

Resizable text, sufficient colour contrast, descriptive alt text on imagery, captions on product video, focus indicators on every interactive element, and ARIA landmarks on every page.

Assistive technologies we test against

NVDA + Firefox, JAWS + Chrome, VoiceOver + Safari, TalkBack + Chrome on Android. We also validate at 200% zoom and in reduced-motion mode.

Known limitations

Some third-party booking widgets (supplier-rendered seat maps, certain payment iframes) are outside our direct control. We are working with partners to bring these to AA. If you encounter a barrier, please let us know.

How to get help

If you can't complete a booking due to an accessibility barrier, contact our team and we will book on your behalf at no extra cost.

Report a barrier
Found something that doesn’t work for you? Tell us what you were trying to do, the page or screen, and the assistive technology you use. We aim to respond within 2 business days.
Email accessibility@urufly.comCall +44 20 4577 0000