This Privacy Policy explains how Urufly Travel Ltd. (“Urufly”, “we”) handles personal data when you use our websites, apps, and services. By using Urufly, you agree to this Policy. If you do not agree, please do not use our services.
1. Information we collect
We collect what you give us (name, email, phone, payment details), what we observe (searches, bookings, device, approximate location), and what partners share (booking confirmations, loyalty data) when you use Urufly to plan or book travel.
2. How we use your information
To complete bookings, communicate with you about trips, prevent fraud, comply with legal obligations, and — with your consent — personalise recommendations and marketing.
3. Sharing with travel partners
Airlines, hotels, car-rental companies, and other suppliers receive only what they need to fulfil your booking. We do not sell personal data to third parties.
4. Cookies and similar technologies
We use cookies for sign-in, currency preferences, analytics, and (with consent) marketing. Manage these on the Cookie Settings page.
5. Your rights
You can access, export, correct, or delete your data from Profile › Privacy & Data. Depending on your region, you may also object to processing or lodge a complaint with a supervisory authority.
6. Data retention
Booking and tax records are kept for the period required by law. Account data is removed when you delete your account, except where a legal hold applies.
7. International transfers
Your data may be processed in countries other than where you live. Where required, we use Standard Contractual Clauses or equivalent safeguards.
8. Contact
Questions? Reach our Data Protection Officer at privacy@urufly.com.